Techncial Advantage Gear
Shipping & Handling Information - Details & Examples
Shipping and Handling charges via the Internet....OUCH! We've all searched on the internet for some commodity type item, found the "lowest" price, clicked the button to proceed through the Shopping Cart process only to be shocked at what the Internet Business just charged us for Shipping & Handling...OUCH AGAIN! They not only made up the difference in price that they were lower, but now they tagged on even more to ship it via "Ground Parcel Service" which means that it is going to take 5 to 7 days longer to receive the order, on top of the 3 to 5 days that they sat on the order before they shipped it in the first place? This "IS NOT" good customer service, however this is how, based on our personal experiences that most businesses that sell on the Internet operate. Sad but True!
So now we look for options like "Free Shipping" or "Flat Rate" low cost options that last for a limited amount of time, but companies that offer these are limited in number and usually it takes any where from 7 to 15 days to receive your order. Not in a hurry...great...but most people want there newly purchased goodies within a short amount of time...right? Should you decide that you need your item faster and select the 2-3 Day Premium Shipping Option, they gladly charge you around 22% to 25% of your goods order value for this option and they still take 2 to 3 days to process and ship your order, so 5 to 8 days later your order shows up. Is this good customer service?
At Technical Advantage Gear, we have a different perspective to how we conduct and operate our business. FIRST, we make the warmest Cold Weather Gear and Accessories anywhere on Planet Earth and we test prototype items under consideration for up to a year before we decide whether to manufacture and make them available for sale. SECOND, we make 100% of our Gear & Accessories "Ourselves" right here in Wisconsin - USA and the technical fabric materials that we use in our manufacturing process are also 100% Made in the USA! THIRD, we price our Gear & Accessories at "Everyday Low Pricing", even though we have no competition on many of the items that we manufacture. You get the "best value" everyday from us, as we do not believe in tripling the price like most everyone else and then discounting it back down with 50% Off Sales or 75% Off Sales.(how does that make you feel when you paid full price and a week later someone else buys the same thing at 50% to 75% off the price you paid) FOURTH, we give you more ASSET VALUE in the goods that you buy from us. If someone else builds something with one layer of fabric, we probably build it using the "correct technical materials" and use 2 or 3 layers to do the job correctly for true warmth. If they use 2 layers, we probably use 3 to 4 layers. If they use 3 to 4 layers, we may use 5, 6 or even 7 layers depending on the Gear Item. Asset Value for the Money! FIFTH, we believe that we "OUT SERVICE" every other Business on the Internet when it comes to processing and shipping your valued order! If we receive your order by Noon CST, we ship the order the same day unless there is an issue with an order, we ship 100% of our customer orders within 24 hours on weekdays and we also ship orders many Saturdays if we have the order in our possession by 8AM CST.(is there anyone else in the World that ships your order on a Saturday morning?) We also ship all orders over $25.00 via USPS Priority Mail Service, which means Premium 1 to 3 day Service at no extra "add-on charge" to you and you also get delivery (6)six days a week, plus USPS now provides $50.00 of insurance Free on all USA Priority Mail Shipments. Also note that as of 10/17/13, all merchandise orders totaling $150.00 or greater(excluding S&H charges), will now automatically have USPS Signature Confirmation added to the shipment and the $2.20 added USPS fee will be absorbed into our total cost of actual shipping & handling costs, which will reduce applicable S&H Rebates. Signature Confirmation is cheaper then Insurance and will also ensure that what we ship you - always gets to "you".
This is "everyday business" for us at Technical Advantage Gear, but wait....we go even further when it comes to Shipping & Handling and we do it by providing SHIPPING & HANDLING REBATES back to our customers whenever possible. WHAT YOU SAY? Every business comes up with shipping & handling rates based on "order amount" and then assigns a "percentage to charge" in their shopping cart checkout matrix. Where we are different, is that the "amount charged for shipping & handling" during the Shopping Cart Checkout Process, based on the amount of Gear you selected, is being calculated for premium USPS Priority Mail Service, which is our standard mode of shipping. Then what "we do" that no one else on the Internet does, is after we process your order for shipment, determine the actual packaged shipping weight, shipping zone and print the shipping label, we go back and add the ACTUAL SHIPPING COST + the Processing Fee together and then deduct that from what you were charged at Checkout on your order. If there is any difference(excess), then we issue you a credit back via PayPal. We are in business to manufacture and sell the warmest cold weather gear & accessories in the World and "NOT TO RIP YOU OFF ON WHAT YOU ARE CHARGED FOR SHIPPING & HANDLING LIKE EVERYONE ELSE ON THE INTERNET!"
A Special option for CANADA Customers to help cut the costs on shipping, if it seems like an issue, would be for you to type in a note to us in the "Instructions to merchant" area during the Checkout process and inform us that you would prefer the lower cost option of USPS First Class International postage on your order. We can ship up to (5) five different items and up to 4 pounds of merchandise in the same box - using the same set of US Customs documents. The net result generally, is to cut your final "net-net" after applicable S&H Rebate final costs by one-third on average. Some shipments this way have been slightly higher in savings and some have been less. It all depends on final destination and shipping weight. If you can figure out how to send us a message via the Checkout process "Instructions to merchant", then just send us an e-mail at "email@example.com", giving us your name and address and mention that you want your order shipped USPS First Class International. This service/option is not available for USA customers.
Here are some random 2016 examples of shipments made during the past few months vs shipping costs from a major store/internet retailer:
Shipments from Wisconsin:
Example 1: To Dallas, Texas - 6/20/2016
Order Value: $223.87
Checkout S&H: $31.34
Packaged Shipping Weight: 2 lb 6 ozs
Applicable 5% Discount and/or Shipping & Handling Rebate Issued to Customer: $22.64
Compare: Amount this customer would have paid in 2016 from a major Outdoor Outfitter for Standard Express 3 to 6 Business Day Ground: $18.95
Amount this customer would have paid in 2016 from a major Outdoor Outfitter for Guaranteed Express 2-3 Business Days: $28.95
Example 2: To Mesa, Arizona 6/9/16
Order Value: $158.88
Checkout S&H: $22.24
Packaged Shipping Weight: 2 lb 1 oz
Applicable 5% Discount and/or shipping & Handling Rebate Issued to Customer: $10.72
Compare: Amount this customer would have paid from a major Outdoor Outfitter for Standard Express 3 to 6 Business Day Ground: $16.95
Amount this customer would have paid from a major Outdoor Outfitter for Guaranteed Express 2-3 Business Days: $26.95
Example 3: To Quebec - Canada 5/9/16
Order Value: $127.90
Checkout S&H: $51.16
Packaged Shipping Weight: 1 lb 11 ozs
Applicable 5% Discount and/or Shipping & Handling Rebate Issued to Customer: USD$34.68
Compare: Amount this customer would have paid from a major Outdoor Outfitter for Standard Express 7 to 14 Day Ground: $17.95 + $3.50 Broker Fee = USD$21.45
Amount this customer would have paid from a major Outdoor Outfitter for Guaranteed Express 3 - 7 Business Days: $40.95 + $3.50 Broker Fee
Example 4: To Singapore - SINGAPORE 2/3/16
Order Value: $115.95
Checkout S&H: $64.93
Packaged Shipping Weight: 1 lb 2 ozs
Applicable Discount and/or Shipping & Handling Rebate Issued to Customer: $10.06
Compare: Amount this customer would have paid from a major Outdoor Outfitter for Standard Express 8 Weeks to 12 Weeks Surface Shipping: Fee is 25% of order amount = $28.99
Amount this customer would have paid from a major Outdoor Outfitter for International Air 7 to 14 Business Days: Fee is 45% of Merchandise Ordered = $52.18 min.
Example 5: To MARYLAND 2/19/16
Order Value: $459.56
Checkout S&H: $64.34
Packaged Shipping Weight: 3 lb 14 ozs
Applicable Discounts and/or Shipping & Handling Rebate Issued to Customer: $58.62
Compare: Amount this customer would have paid from a major Outdoor Outfitter for Standard Express 3 to 6 Business Day Ground: $19.95
Amount this customer would have paid from a major Outdoor Outfitter for Guaranteed Express 2-3 Business Days: $29.95
Example 6: To Paris, FRANCE 1/12/16
Order Value: $335.92
Checkout S&H: $134.37
Packaged Shipping Weight: 3 lb 6 ozs
Applicable 5% Discount and/or Shipping & Handling Rebate Issued to Customer: $95.84
Compare: Amount this customer would have paid from a major Outdoor Outfitter for Standard Express 8 Weeks to 12 Weeks Surface Shipping: Fee is 25% of order amount = $83.98
Amount this customer would have paid from a major Outdoor Outfitter for International Air 7 to 14 Business Days: Fee is 45% of Merchandise Ordered = USD$151.16 min.
So now you see why our customers rank us:
#1 in Product Quality & Actual Gear Warmth
#1 in Customer Service & Order Processing Speed
#1 in Shipping & Handling Premium Service & Net Fair Cost to Our Customer
Buy just (1)one thing from us to start with....and surprise yourself?
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